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Our team of experts from technology, operations, quality control and training interact with your team to understand your requirement and your current process that you plan to outsource. Our team works out a set of documents outlining your needs.
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We are equipped with world-class technology setup with best-in-class products. However, we realize that before they can be useful to you, they have to be customized to suit your business process.
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Our operation centers are in India, but it is something that your customers would never ever realize. This is because the entire connectivity to India is maintained through submarine optic fibers, which makes the connection reliable .
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The training department, the technology group and the quality control group together train agents into specific client processes. This training is conducted for every client and every different process.